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David Barrow|An Education in Service Management  (A Guide to Building a Successful Service Management Career and Delivering Organisational Success)

An Education in Service Management (A Guide to Building a Successful Service Management Career and Delivering Organisational Success)

David Barrow

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An Education in Service Management (A Guide to Building a Successful Service Management Career and Delivering Organisational Success)

David Barrow

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1
Opening Credits & Accompanying Material & Chapter 1: You're Not Alone.1 - An Education in Service Management
00:02:06

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

2
Chapter 1: You're Not Alone.2 - An Education in Service Management
00:02:08

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

3
Chapter 1: You're Not Alone.3 - An Education in Service Management
00:02:09

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

4
Chapter 1: You're Not Alone.4 & Chapter 2: What Is Itsm?.1 - An Education in Service Management
00:02:09

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

5
Chapter 2: What Is Itsm?.2 - An Education in Service Management
00:02:06

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

6
Chapter 2: What Is Itsm?.3 - An Education in Service Management
00:02:19

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

7
Chapter 2: What Is Itsm?.4 - An Education in Service Management
00:02:12

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

8
Chapter 2: What Is Itsm?.5 - An Education in Service Management
00:02:10

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

9
Chapter 2: What Is Itsm?.6 - An Education in Service Management
00:02:17

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

10
Chapter 2: What Is Itsm?.7 - An Education in Service Management
00:02:07

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

11
Chapter 2: What Is Itsm?.8 - An Education in Service Management
00:02:06

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

12
Chapter 2: What Is Itsm?.9 - An Education in Service Management
00:02:09

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

13
Chapter 2: What Is Itsm?.10 - An Education in Service Management
00:02:11

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

14
Chapter 2: What Is Itsm?.11 & Chapter 3: Common Service Management Elements.1 - An Education in Service Management
00:02:10

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

15
Chapter 3: Common Service Management Elements.2 - An Education in Service Management
00:02:07

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

16
Chapter 3: Common Service Management Elements.3 - An Education in Service Management
00:02:10

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

17
Chapter 3: Common Service Management Elements.4 - An Education in Service Management
00:02:16

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

18
Chapter 3: Common Service Management Elements.5 - An Education in Service Management
00:02:17

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

19
Chapter 3: Common Service Management Elements.6 - An Education in Service Management
00:02:15

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

20
Chapter 3: Common Service Management Elements.7 - An Education in Service Management
00:02:13

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

21
Chapter 3: Common Service Management Elements.8 - An Education in Service Management
00:02:06

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

22
Chapter 3: Common Service Management Elements.9 - An Education in Service Management
00:02:08

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

23
Chapter 3: Common Service Management Elements.10 - An Education in Service Management
00:02:24

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

24
Chapter 3: Common Service Management Elements.11 - An Education in Service Management
00:02:13

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

25
Chapter 3: Common Service Management Elements.12 - An Education in Service Management
00:02:13

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

26
Chapter 3: Common Service Management Elements.13 - An Education in Service Management
00:02:08

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

27
Chapter 3: Common Service Management Elements.14 - An Education in Service Management
00:02:09

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

28
Chapter 3: Common Service Management Elements.15 - An Education in Service Management
00:02:14

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

29
Chapter 3: Common Service Management Elements.16 & Chapter 4: What Makes Service Management so Valuable?.1 - An Education in Service Management
00:02:09

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

30
Chapter 4: What Makes Service Management so Valuable?.2 - An Education in Service Management
00:02:06

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

31
Chapter 4: What Makes Service Management so Valuable?.3 - An Education in Service Management
00:02:13

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

32
Chapter 4: What Makes Service Management so Valuable?.4 - An Education in Service Management
00:02:18

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

33
Chapter 4: What Makes Service Management so Valuable?.5 - An Education in Service Management
00:02:19

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

34
Chapter 4: What Makes Service Management so Valuable?.6 - An Education in Service Management
00:02:09

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

35
Chapter 4: What Makes Service Management so Valuable?.7 - An Education in Service Management
00:02:09

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

36
Chapter 4: What Makes Service Management so Valuable?.8 - An Education in Service Management
00:02:16

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

37
Chapter 4: What Makes Service Management so Valuable?.9 - An Education in Service Management
00:02:18

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

38
Chapter 4: What Makes Service Management so Valuable?.10 - An Education in Service Management
00:02:06

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

39
Chapter 4: What Makes Service Management so Valuable?.11 - An Education in Service Management
00:02:06

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

40
Chapter 4: What Makes Service Management so Valuable?.12 & Chapter 5: Enabling Enterprise Service Management.1 - An Education in Service Management
00:02:16

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

41
Chapter 5: Enabling Enterprise Service Management.2 - An Education in Service Management
00:02:14

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

42
Chapter 5: Enabling Enterprise Service Management.3 - An Education in Service Management
00:02:13

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

43
Chapter 5: Enabling Enterprise Service Management.4 - An Education in Service Management
00:02:05

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

44
Chapter 5: Enabling Enterprise Service Management.5 - An Education in Service Management
00:02:11

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

45
Chapter 5: Enabling Enterprise Service Management.6 - An Education in Service Management
00:02:11

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

46
Chapter 5: Enabling Enterprise Service Management.7 - An Education in Service Management
00:02:23

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

47
Chapter 5: Enabling Enterprise Service Management.8 - An Education in Service Management
00:02:08

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

48
Chapter 5: Enabling Enterprise Service Management.9 - An Education in Service Management
00:02:08

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

49
Chapter 5: Enabling Enterprise Service Management.10 - An Education in Service Management
00:02:09

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

50
Chapter 5: Enabling Enterprise Service Management.11 - An Education in Service Management
00:02:06

David Barrow, Lyricist, Artist, MainArtist - Andrew Kingston, Narrator

2024 IT Governance Publishing Ltd 2024 IT Governance Publishing Ltd

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