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Festival Son & Image: some feedback from the Qobuz booth!

By Abigail Church | Qobuz & you | October 27, 2017
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Qobuz

Many of you paid us a visit in our booth at the Salon Son & Image (Sound & Picture Exhibition) that took place on the weekend of October 14th and 15th in Paris, and we’d like to thank you for it. We have seen the strong interest in Qobuz shown by those who know us—subscribers or not—and also by those who discovered us, and we would like to express our appreciation to all of them, and also to all our subscribers, to all our customers who download albums and to all our readers.

Modern technology provides us with many ways to exchange most things in a more or less live feed, but nothing so far has replaced human contact and the warmth that comes with it, not to mention the ease with which you can submit the problems you encounter with Qobuz, what you expect of the service, the questions you ask yourselves and to which you haven’t found an answer on our website, despite the efforts we make to be as comprehensive as we possibly can be.

Firstly, we’ll tackle a technological matter that has been submitted to us multiple times, namely the wireless transmission during the streaming of Qobuz, be it an application using a protocol like AirPlay from an iPhone or GoogleCast, or even BubbleUPnP on Android, or else when you use a network player in Wi-Fi with your Internet modem/router.

Indeed, as everyone knows, wireless transmissions are subject to disruptions and it translates to music being cut off, for shorter or longer durations depending on the disruption on the wireless transmission. Some manufacturers that have equipped their network players with an RJ45 connection and a Wi-Fi connection recommend however to use the former to avoid any problem with the Wi-Fi connection.

But as it turns out, when the network player is located far away from the modem/router and that you want to use, as a security measure, a wired connection, you have to use a cable that you can’t always hide, which certainly has a rather unfortunate visual impact in the living room. There’s still the BPL (broadband over power line) solution: a BPL box near the modem/router, another one next to the network player, and it’s the home’s electrical wiring that serves as a wired connection.

Fortunately, much to our relief and for the sake of wireless connections, other visitors have been more enthusiastic when, as an answer to their problem, we suggested the use of a ChromeCast Audio to stream Qobuz wirelessly, and didn’t even mention possible transmission problems.


We also had the chance to interact extensively with a visitor wishing to use Qobuz with a streamer made of a Raspberry nanocomputer equipped with a sound card using a digital-to-analog converter whose sound quality has enchanted him, but who encountered some difficulties in reaching his goal.

By chance, we had planned to review Audiophonics’ RaspTouch, which we just received. That will help us get back on track and will allow us to explain in detail, probably in an additional article on top of the testing ground, the procedures to set up in order to reach concrete results with Qobuz. We don’t remember much about this way of streaming Qobuz, but we remember that it wasn’t plug-and-play.

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